O PMUdesk servisu

PMUdesk je mobilna i veb aplikacija koju izdaje DRAGAN ANTIĆ PR PSEUDOCODE STUDIO (PIB 111671714, MB 65582651), preduzetnik registrovan u Agenciji za privredne registre Republike Srbije. Servis je namenjen PMU majstorima i studijima za vođenje poslovanja — zakazivanje termina, kartone klijenata, evidenciju tretmana, digitalne saglasnosti i podsetnike za korekcije.

PMUdesk je profesionalni alat, ne marketplace niti platforma koja povezuje klijente sa izvođačima usluga — pristup imaju isključivo registrovani PMU profesionalci.

Tvoj nalog

Nalog otvaraju PMU majstori i studiji u profesionalne svrhe. Registracijom potvrđuješ da su uneti podaci (o tebi i tvom studiju) tačni.

• Jedan nalog po osobi. Deljenje pristupnih podataka nije dozvoljeno.
• Lozinku čuvaš za sebe — odgovornost za pristup nalogu je tvoja.
• Korisničko ime ne sme da imitira drugu osobu, brend ili instituciju.
• Nalog možeš obrisati u svakom trenutku iz Podešavanja.

Podaci o klijentima i tvoja odgovornost

Kroz PMUdesk unosiš i čuvaš podatke o svojim klijentima — kartone, formule pigmenata, fotografije, digitalne saglasnosti i evidenciju tretmana. Ti si rukovalac tih podataka; PMUdesk ih obrađuje u tvoje ime kao obrađivač, pružalac tehničkog servisa. Detalji te obrade (šta, gde, koliko dugo) opisani su u Politici privatnosti, koja čini sastavni deo ovih uslova i ujedno predstavlja okvir ugovora o obradi podataka između tebe i nas.

Odgovoran/odgovorna si da za unos i čuvanje podataka o klijentima imaš odgovarajuću saglasnost klijenta — posebno za podatke o zdravstvenom stanju (alergije, kontraindikacije) i fotografije — u skladu sa važećim propisima o zaštiti podataka o ličnosti.

Pretplata i plaćanje

Pristup PMUdesk-u se ostvaruje kroz pretplatu čiji su uslovi (period, cena, način plaćanja) definisani prilikom aktivacije naloga ili u posebnom ugovoru sa studijem. Nastavak korišćenja servisa nakon isteka probnog perioda podrazumeva prihvatanje važeće cene pretplate.

Neplaćanje pretplate može dovesti do privremenog ograničenja pristupa nalogu, uz prethodno obaveštenje.

Šta nije dozvoljeno

• Korišćenje servisa za unos netačnih ili tuđih podataka o identitetu.
• Deljenje pristupa nalogu sa licima koja nisu ovlašćena u tvom studiju.
• Pokušaj neovlašćenog pristupa podacima drugih korisnika ili studija.
• Automatsko prikupljanje podataka (scraping, botovi) ili opterećivanje servisa van uobičajene upotrebe.
• Korišćenje servisa u suprotnosti sa važećim propisima o zaštiti podataka o ličnosti.

Cene i valuta

Cene pretplate prikazane u aplikaciji i na sajtu izražene su u dinarima (RSD) i uključuju sve zakonom propisane dažbine, osim ako je drugačije naznačeno. Zadržavamo pravo izmene cena pretplate uz najavu u skladu sa tačkom 9.

Prekid korišćenja

Možemo ti privremeno ili trajno onemogućiti pristup ako prekršiš ove uslove, pre svega u slučajevima neovlašćenog pristupa tuđim podacima, zloupotrebe servisa ili neizmirenih obaveza po osnovu pretplate. Pre trajnog gašenja naloga uvek pokušavamo da te kontaktiramo.

Odgovornost

Servis pružamo „kakav jeste". Trudimo se da PMUdesk bude dostupan i pouzdan, ali ne garantujemo neprekidan rad bez ikakvih prekida ili grešaka.

PMUdesk ne odgovara za tačnost medicinskih ili estetskih odluka donetih na osnovu podataka unetih u aplikaciju — odgovornost za sadržaj kartona klijenata i stručne odluke ostaje na PMU profesionalcu koji ih unosi.

Izmene uslova

Ove uslove povremeno menjamo — zbog novih funkcija, zakonskih izmena ili poslovnih razloga. O značajnim promenama te obaveštavamo unutar aplikacije najmanje 14 dana pre nego što stupe na snagu. Nastavkom korišćenja servisa prihvataš ažuriranu verziju.

Nadležno pravo

Na ove uslove primenjuje se pravo Republike Srbije. U slučaju spora nadležan je stvarno nadležni sud u Beogradu.

About PMUdesk

PMUdesk is a mobile and web application published by DRAGAN ANTIĆ PR PSEUDOCODE STUDIO (Tax ID/PIB 111671714, Reg. No./MB 65582651), a sole proprietor registered with the Serbian Business Registers Agency. The service is built for PMU artists and studios to run their business — appointment scheduling, client records, treatment history, digital consent forms and touch-up reminders.

PMUdesk is a professional tool, not a marketplace or a platform connecting clients with service providers — access is limited to registered PMU professionals.

Your account

Accounts are opened by PMU artists and studios for professional use. By registering, you confirm that the information you provide (about yourself and your studio) is accurate.

• One account per person. Sharing login credentials is not allowed.
• Keep your password to yourself — you are responsible for access to your account.
• Your username must not impersonate another person, brand or institution.
• You can delete your account at any time from Settings.

Client data and your responsibility

Through PMUdesk you enter and store data about your clients — records, pigment formulas, photos, digital consents and treatment history. You are the controller of that data; PMUdesk processes it on your behalf as a processor, a technical service provider. The details of that processing (what, where, for how long) are described in the Privacy Policy, which forms an integral part of these terms and also serves as the data processing framework between you and us.

You are responsible for obtaining appropriate consent from your clients before entering and storing their data — especially health-related data (allergies, contraindications) and photos — in line with applicable data protection regulations.

Subscription and payment

Access to PMUdesk is provided through a subscription whose terms (period, price, payment method) are defined at account activation or in a separate agreement with your studio. Continuing to use the service after the trial period ends constitutes acceptance of the current subscription price.

Failure to pay may lead to temporary restriction of account access, with prior notice.

What is not allowed

• Using the service to enter false information or someone else's identity.
• Sharing account access with people not authorised within your studio.
• Attempting unauthorised access to other users' or studios' data.
• Automated data collection (scraping, bots) or placing load on the service beyond normal use.
• Using the service in violation of applicable data protection regulations.

Prices and currency

Subscription prices shown in the app and on the website are expressed in Serbian dinars (RSD) and include all legally required taxes and duties, unless stated otherwise. We reserve the right to change subscription prices with notice as described in section 9.

Termination

We may temporarily or permanently suspend your access if you breach these terms — above all in cases of unauthorised access to others' data, abuse of the service, or unpaid subscription fees. Before permanently closing an account, we always try to contact you first.

Liability

The service is provided "as is". We work hard to keep PMUdesk available and reliable, but we do not guarantee uninterrupted, error-free operation.

PMUdesk is not responsible for the accuracy of medical or aesthetic decisions made based on data entered into the app — responsibility for client record content and professional decisions remains with the PMU professional who enters them.

Changes to these terms

We update these terms from time to time — for new features, legal changes or business reasons. We notify you of significant changes inside the app at least 14 days before they take effect. Continued use of the service constitutes acceptance of the updated version.

Governing law

These terms are governed by the law of the Republic of Serbia. In case of dispute, the competent court in Belgrade shall have jurisdiction.